How Fraud Detection Increased Revenue for a Luxury Retailer

Overcoming high fraud rates, declining revenue, and costly manual reviews in real-time.

A large U.S. based luxury retailer with a thriving online presence recognized that its' legacy fraud management platform contributed to significant losses in revenue and resulted in customer frustration.

With plans to expand into Europe and Asia prior to the 2017 holiday season, the retailer partnered with Precognitive to implement a fraud management solution that would help maximize revenue.

Results of implementing fraud detection:

  • 67% Reduction in fraud chargebacks
  • 79% Decline in orders requiring manual review
  • 85% Decrease in account takeover activity
  • 6% Decrease in false positive rejects

Discover how the retailer improved customer satisfaction and increased revenue within the first 90-days.

 

 


 

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